If you want to get paid, you need to match with people who need rides in the Lyft Driver app. Drivers use the app to help choose where and when they drive, plus they can see earnings and trip details before accepting rides. This guide is for you when you’re a Lyft driver who is having trouble with the app and isn’t able to cash out bonuses or earnings that don’t work as the app fails.
So why isn’t Lyft Working on the Driver App?
Here are some reasons why the Lyft driver app might not be working:
- Poor Internet connection: This could be caused because of walls between devices, because of wireless routers, or poor phone connectivity.
- Outdated App: The problem may also be due to technical problems with the app or your device: software might be out of date.
- Background Apps: This means other apps can prevent the Lyft driver app from getting enough data to run correctly.
- Outdated Device: Your older operating system may make it harder for you to offer and receive rides.
Method 1: Basic Troubleshooting Methods
1. Close and Reopen the App
But for some Lyft driver app issues, this simple act can do the trick faster. Begin a new session by closing the Lyft driver app and reopening it.
2. Toggle Airplane Mode
Reset your network connections by toggling airplane mode on and off. It can help to create a stable internet connection which is key to having the app work smoothly. Another method to try is to switch between Wi-Fi and mobile data to see if you’ve got a problem.
3. Check Server Uptime
We can see countless times that servers of the Lyft Driver app stop working much more often than servers of other kinds of apps. Consequently, you should use a service such as Downtector to verify its server uptime.
4. Restart Your Phone
Restarting your phone would also be a classic troubleshooting technique for getting rid of underlying problems. What it does is refresh the device and ankles off any background processes that relate to the app.
Method 2: Update the Lyft Driver AppThe app
App needs to be updated. Gallop down to your app store to see if there’s the latest version of the Lyft driver app. Quite often it’s a bug fix or close but it also might contain some performance improvements.
Method 3: Enable Notifications
Also, notifications for the Lyft driver app have to be enabled. It aids you in receiving notifications on vital updates and a more pleasant experience. To do this:
- Go to Settings.
- Go to Apps, and Notifications and tap on the Lyft Driver app.
- Allow all notifications here.
Method 4: Remove the App, and Reinstall it.
If it still continues, uninstall the app, and reinstall it. This ‘cleans out’ any corruption and causes the app to work at its best.
Method 5: Sign Out and Sign Back In
In some cases authenticating your account will solve the issue. If the Lyft driver account is signed out you will need to sign back in to refresh your session.
Additional Tips:
Lyft said that the driver is not able to give or receive rides if older operating systems interfere. Devices should be running at least iOS 14 or Android 7.0 Nougat, according to Lyft.
You may be holding for the live driver team to make it go away if there’s a bug or glitch.
For problems that don’t resolve themselves, you can reach out to Lyft customer service at 1-844-493-9881 for personal help.
