DirecTV is a digital broadcast service that allows a person to watch his favorite television programs. And it has turned out to be an excellent substitute for cable TV. The firm is an AT&T subsidiary that packages its various affordable channel offerings together. This is a pretty stable platform however, complications do arise such as Error Code 775 on DirecTV. This normally means the DirecTV reception is unable to communicate with the satellite dish. The image on a DirecTV customer’s TV screen is frozen or blurred but received when a customer is shown this error. In this article, we’ll find out DirecTV troubleshooting to solve this error. So, let us begin!
Error code 775 DirecTV fix
You then need to follow the DirecTV troubleshooting methods mentioned below to, in this case, fix the issue at hand.
Method 1: Check for Loose Connections
The main reason for this problem is the loose connection of wires with the device.
- Make sure that all the wires plugged into your DirecTV receiver are snug and where they’re supposed to be.
- Search if there are any loose or improperly connected, and change these.
- Consider looking at your satellite connection.
- Finally, you need to Restart the television.
Method 2: Reconnect SWM Power Inserter
Sometimes, reinserting specific power cables such as the SWiM power inserter can pull a system reset and rid these errors. Here’s how you can try it:
- Remove the SWM power inserter hooked into the power socket.
- Let the power inserter idle for a minute or so.
- The power inserter is reconnected to a power socket.
Then turn on the DirectTV equipment, and then the television, to see if the problem gets fixed. And if not, try the next solution.
Method 3: Unplug the cables and re-plug the cables.
If you feel you can try and disconnect the electrical cables and then reconnect them. Simply,
- Remove the mainline and each line going into the DirectTV box.
- Now reconnect the cables, hopefully, Error Code 775 on DirecTV will be fixed.
Method 4: Wait out Natural Disturbances
Interferences performed by natural phenomena such as severe rain or a solar storm can generate error code 775 on DirecTV. In the case of natural disturbances (explosions, tropical storms, natural disasters, etc.) when the fault comes up during periods when a DirectTV signal is not being broadcast (weekends, special events, etc.), it is best to wait for DirectTV to return to the transmitter, on its own.
Method 5: Seek Technical Support
- If all the above methods have failed, just call your service provider and explain what’s going wrong. Perhaps you have a DirecTV subscription problem.
- The problem may also arise because of faulty, ragged wires in the DirecTV device itself, as well as on the satellite dish. In these circumstances, your best bet is to either reach out to your DirecTV provider or give them a ring on the 1 free line: 1-800-531-5000.
Pro Tip: Error codes, their Solutions, and the videos to help DirecTV users with DirecTV troubleshooting, can be found listed on the site of Direct TV.