Only recently, Facebook Messenger introduced a new feature called Notes that is similar to the notes (that Instagram offers). With this feature, you can post short text updates that will post on top of your friends’ Messenger feeds. Sadly, some users have complained that messenger notes aren’t showing up in the app. If you’re here, you presumably already know the problem exists. In this comprehensive guide, I will show you how to walk through potential causes and solutions to fix this problem step by step.
Fix for Messenger Notes Not Showing
As per a forum by Meta, the possible reasons why Messenger Notes aren’t showing are:
- Outdated App: The old version may not have this feature or the feature may be buggy
- Cache Issues: There can be problems with temporary files.
- Permissions: Messenger requires the full function of the device depending on the permissions
- Regional Rollout: so Features like Notes might come at different times
- Server-Side Problems: Turned into a series of temporary malfunctions on Facebook’s end
Fix ‘Messenger Note not showing’ in 5 ways
Method 1: Internet check
- Try to connect your device to the internet.
- See if the notes start showing up if you switch from Wi-Fi and mobile data for a moment.
Method 2: Update Messenger App
- Open your device’s app Google Play Store for Android, or App Store for iOS.
- In the search bar of the app store search for “Messenger.”
- Next to the Messenger app, if there is an update available you will see an “Update” button.
- Therefore, to update the app to the latest version tap on the update button.
- Updating the app is required to get bug fixes and improvements.
Method 3: Check if Messenger is Down
Browse websites that publish real-time details (usually in the form of a visual chart) about the status of some common online services (such as downdetector.com).
- Published on Feb 18, 2016
- Type in Messenger or Facebook on the website.
- Look and check if the Messenger service is running without problems.
- Then if the service is down sometimes you may have to wait until it is back up.
Method 4: Log Out and Log Back In
- Open the messenger app which is already on your device.
- Click on your profile picture or icon which is at the top left corner of your screen.
- Tap scroll down and tap on the Log Out or Sign Out there.
- Once you’re done, close the app out completely and log out.
- Pause the app, enter your credentials, and log back in.
- When this happens it will refresh the app and hopefully help with the notes not showing issue.
Additional Troubleshooting Methods.
- Force Stop Messenger: Glitches can be fixed by forcing the app to close and starting from scratch entirely sometimes.
Android: Go to Settings -> Apps -> … (see next image) -> Messenger -> Force Stop.
- Disable Battery Saver: Sometimes battery saving modes can limit your background app activity. Temporarily disabling this feature to see if it works.
- Background App Refresh (iOS): Make sure that Messenger is background app refresh enabled so it can refresh in the background. (General -> Background App Refresh -> Messenger under Settings, i.e.)
