What can you do if you see error codes on your PlayStation like CE3507248, CE3397870, CE3529875, or CE33991-5, among others, and can’t access PlayStation online features? What gets prevented is your PS4 from connecting to online servers due to these Internet connectivity errors. If you’ve come to the right place if trying to fix CE-33987-0 error code CE-33987-0 on PS4, you are some helpful tips and tricks to help keep reading, delivered to you below.
CE 33987 0 Error Code Fixed on PS4
Before we begin with troubleshooting, let us discuss why the internet-related error occurs:
- If your console can’t connect to the network, you may see CE 33991 5.
- The CE 33986-9 results from an Internet connection test error.
- The CE 33987 0 represents the high traffic experienced by the server.
- If the internet connection is slow, the PS4 can’t connect with the PSN server, issue with PSN the server, or requests PS4 network configuration incorrectly, the CE 35287 5 appears.
- When your console doesn’t secure an IP address it’s the CE 109502-7.
It is advised to turn off devices connected to the internet before you start using the troubleshooting methods. This will also reduce the conflict with other connected devices over the internet via the router.
Basic Troubleshooting Methods
If the said errors are what you’re working on, here are a few basic troubleshooting methods that may potentially solve the errors and save you enough time and energy that you may not even need to seek help.
1. Use Different LAN Cable
Your LAN cable may be broken or damaged. Therefore, you are to face CE 109502-7. Use another LAN cable as it goes and connect it.
2. Verify Login Details
If you accidentally supplied the wrong password or username when logging into your PlayStation account, sometimes you cannot log in. Then, go ahead and see if the ID and password you’ve entered exist. If the details you put in were wrong, then change it. If your login credentials are correct, then you have to follow the next step to Resolve the discussed error code.
3. Wait for PSN Server Uptime
The first thing is to see if the PSN server is up. If the server is down, wait some time. The other methods to fix CE 33991 5 may be one of the following if the server is not down and the web page shows all of the services as up and running:
4. Restart PS4
The next way to fix the CE 33987 0 error code is to restart the console. The temporary glitches that lead to the CE 33991 5 error will resolve when you restart the console. We have provided the steps for the same below:
- Open the PS4 main screen.
- Now, choose Power Options.
- Finally, choose the Restart PS4 option.
Method 1: Trouble Shooting Internet Connection Issue
When your console cannot connect to the internet, you can encounter CE-35287 5, CE 109502-7, and CE 33986-9. Thankfully, you can do an internet connection test on your PlayStation to find out if your PlayStation can connect to the internet. You can try because PlayStation recommends it; If this doesn’t work the update may not work; But if you play this fix, the telltale sign is your ce 33987 0 error codes can also be solved on PS4. Use the following steps to perform an internet connection test:
- From the home screen, first, choose Settings.
- Now, choose Network.
- Click on Test Internet Connection under Network.
3A. If the device is unable to connect to the internet then disconnect the modem or router. Turn it on after five minutes and then turn on.
3B. If your device can connect to the internet go to the next method.
Method 2: Re-login PSN Account
The other way to fix CE 33987 0 is to reload. Follow the steps below to re-login to your PSN Account:
- First, navigate to Settings.
- Underneath here, there is Account Management.
- Log out now by choosing the Sign-out option under Account Management.
- Select Sign In.
- Pick the right Login Credentials and tap on Confirm entry.
Method 3: Change DNS Server
Changing DNS resolve from the ISP to your DNS will make the internet safer, secure, reliable, and fast. For PS4, below is what we have provided on how to fix the CE 33987 0 error code. It will also fix CE 109502-7:
- First, navigate to Settings.
- Now, Choose Network.
- Under Network, choose Set Up Internet Connection.
- Now select Set Up Internet Connection and under its menu, select Use Wi-Fi.
- Choose The Custom one and click the IP address to be Automatic.
- On DHCP Host Name, click on Do Not Specify.
- For IP Address, select Automatic here.
- For DNS Settings choose Manual.
- If you have Primary DNS set Type as any other value than Primary DNS, please enter 8.8.8.8.
- To get 8.8.4.4 into secondary DNS.
- So, now set MTU Settings to 1456.
- Then, choose Do not Use from the Proxy Server drop-down menu.
Method 4: Power Cycle Console
CE-33986-9 sometimes (most likely technical glitches, minor bugs) Therefore, you must power cycle your console to refresh it and reload its resources to fix any faults or errors that may be present:
- Second, hold the PS4 console Power button for 7 seconds.
- After two beeps indicating the console was turned off, you unplug the console power connection from the outlet.
- Then, change back PS4 console on and see if the following few minutes have fixed the issue.