Gamers can now sign up and win huge money on one of the best sports betting platforms thanks to PrizePicks. However, the identity verification process is making it hard for most users because their access to the platform is blocked. If you too are unable to log in to Prize Picks with the Failed to verify identity message then you’re in the right place. In this article, however, I will discover some reasons for this failure and will discuss possible solutions to this dilemma.
How did Prize Picks Fail to Verify Identity?
The identity verification procedure has been a trouble with numerous users and they’ve lost their access to the platform for quite some time.
- You put in the wrong stuff.
- You haven’t supplied a supported document.
- Your ID is no longer valid – possibly expired or invalid.
- Apps’ verification system might have problems.
Before verifying your identity, make sure that the type of document you’re trying to use to check your account matches what PrizePicks accepts, typically a government-issued ID or passport. There are also to be sure your ID is still valid and updated. But no expired or invalid ID will work as proof of who you are.
Method 1: Troubleshoot Internet Connection
It doesn’t even function well on a weaker internet connection; its performance gets compromised. In such cases, you have to have faster and more stable internet connectivity. But don’t worry—we have written a guide on Slow Internet Connections.
Method 2: Check if You’re Out-of-Region
Do not use Prizepicks from regions not supported. They’re now operating in over 30 states, Washington D.C., and every Canadian province, except Ontario. Their official website has you check the regions they are available in. If you’re in a different state or country, the use of a VPN service could be the solution for you. But your chances of having your Prize Picks account application declined are high.
Method 3: Capture a Clear ID Photo
To better get through the ID verification process, try to have photos that are clear and well-lit. Make sure to follow PrizePick‘s instructions for ID verification upload and choose the correct option.
Method 4: Double-check Personal Info
With prize picks, identity verification should be done carefully and then double-checked with personal information. Before entering your private info:
- Check spelling and name on documents all around
- Check once more your date of birth as mentioned in the mentioned documents.
- The PrizePicks information should mirror exactly: any personal information, including your current address.
Method 5: Contact Support Team
If you can’t verify your identity or PrizePicks correctly declined your account application after reading the instructions above, contact PrizePicks’ support crew so that they can help you verify your identity or if it’s a disqualified application.
PrizePicks customer service number and email:
- (770) 545-6450
- support@prizepicks.com
Last Resort: Create a New Account
Several users have also had the idea to create another account to bypass verification. You can also give it a try:
- Go to the PrizePicks website, and click on the Sign Up button.
- In the text field, put in your EMAIL or tick the box next to DON’T HAVE ONE? and continue.
- If you see a shortcode, now follow the on-screen instructions, enter all the other required details, and Create Your Password.
- Once you are ready, click on Create Account, and send your ID over to PrizePicks to verify your identity.
Reactivate PrizePicks Account
If you’ve gotten yourself in a position where your PrizePicks account has been deactivated or suspended, you’ll simply need to involve the customer support team or PrizePicks Live Support to get them functioning again.
Verification for Prize Picks takes about 1-2 hours.
Even though the duration of how long the verification duration might take varies from various factors, they share that the verification process can last up to 48 hours. The process can take longer though if your ID is being reviewed or the requirements of your account have an issue.
What Documents Does PrizePicks Use to Identify Users?
For PrizePicks ID verification, you only require a government-issued ID such as your driver’s license, national ID card, or passport.
